Hospital: 701-965-6384
Crosby Clinic: 701-965-6349
Care Center: 701-965-6086

Media

All media calls must go through St. Luke’s Medical Center’s Human Resource and Marketing Department or Administration. We can be reached Monday through Friday, 8:30 a.m. – 5 p.m. at (701) 965-6384 or by calling these direct lines:

  • Marianne Wamhoff, Human Resource Director: (701) 965-6384 xt 409
  • Cody Barnhart, Administrator: (701) 965-6384 xt 102
  • Under the federal Health Insurance Portability and Accountability Act (HIPAA), we are limited in the information we may provide about patients. Essentially, HIPAA regulations require that the hospital release patient information only when the media request includes the patient’s name and only if the patient has agreed to the release of such information.
  • Once it has been established that information can be released, that information will be limited to a one-word condition (see below) and a general hospital location (see below).
  • After hours, contact the hospital charge nurse at (701) 965-6384. The charge nurse will either provide information or contact the appropriate staff member to assist you.One-word conditions:
  • Undetermined: Patient is awaiting physician and/or assessment
  • Good: Vital signs are stable and within normal limits. Patient is conscious and comfortable. Indicators are excellent
  • Fair: Vital signs are stable and within normal limits. Patient is conscious but may be uncomfortable. Indicators are favorable
  • Serious: Vital signs may be unstable and not within normal limits. Patient is acutely ill. Indicators are questionable
  • Critical: Vital signs are unstable and not within normal limits. Patient may be unconscious. Indicators are unfavorable
  • Deceased: This may only be reported after next-of-kin has been notifiedHospital locations:
  • Patient is in the Emergency department
  • Patient is in the Intensive Care Unit
  • Patient has been admitted, but is not in intensive care (i.e. patient is in a regular inpatient room)
  • If the patient has been released, we may disclose either of the following:
  • Treated and released, or
  • Treated and transferred to another healthcare facility.
  • Some patients sign a form forbidding release of any information, including whether they are in the hospital. In those cases, and in cases where someone is not actually in the hospital, we will tell callers that we do not have information on a patient by the name provided.

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